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OpenAI follows Anthropic's footsteps, launches partner channel program

At its first partner summit held in San Francisco over the weekend, OpenAI officially unveiled a partner program for enterprise resellers, independent software vendors, and consulting firms, and committed $150 million in initial funding for the emerging OpenAI partner network. The program adopts a three-tier structure designed to incentivize sales, technical certification, co-selling, and deployment experience. The company aims to complete training and certification of 300,000 consultants in GPT tools by the end of the year. This move follows Anthropic's launch of the Claude partner network, marking a new stage of competition between the two AI giants in the enterprise channel space.

Channel Leaders
AI Investment Takes Center Stage as CIO Role Continues to Evolve

The latest CIO 2026 Outlook report from technology talent services company Experis reveals that the focus of the CIO role has shifted from cybersecurity in 2025 to aligning IT strategy with business goals. Regarding returns on AI investment, over half of respondents report positive returns, but nearly one-third believe companies are over-investing. The report also notes that CIOs face dual pressures from talent shortages and the pace of change.

Leadership
Mid-sized enterprises expect AI benefits, but integration challenges hinder progress

A report released by Netrio on Monday shows that mid-sized enterprises generally expect AI to boost productivity, but challenges such as security, data preparation, and integration complexity are hindering progress. The survey found that 82% of respondents have deployed AI in production, but only 26% have achieved governance at scale. Investment continues to grow, with nearly 90% of enterprises planning to invest at least $100,000 in the next one to two years.

Security
MSP Cloud Security Blind Spots: The Problem Isn't Tools, It's Visibility

Cloud adoption acceleration parallels active attackers, and MSPs' security visibility gaps in customer cloud environments are widening. This article analyzes the core challenges MSPs face—tool fragmentation, configuration drift, shadow IT, and identity threats—and proposes the necessity of continuous monitoring and unified platforms (such as WatchGuard CloudDR).

Cloud
Pax8 builds token tracking to help MSPs bill for AI services

At its annual Beyond conference, Pax8 announced the integration of token tracking into its MSP operations platform and a partnership with Microsoft to launch a Copilot multi-tenant dashboard, aimed at helping managed service providers (MSPs) solve the pain point of usage-based billing for AI agents. The company also introduced the Managed Intelligence Provider and Managed Intelligence Services programs, expanded its agent marketplace, and added a new strategic operations layer. Industry analysts noted that Pax8 is providing a structured path for MSPs to enter the agentic AI market, but execution complexity is high, and MSPs face competitive threats from AI-native service providers.

Cloud
Enterprise security training budgets continue to grow, with AI becoming a key investment direction

Cybersecurity certification body ISC2 released a report on Wednesday stating that as enterprises prepare for the AI era, security training budgets continue to increase. 47% of respondents believe AI is the most essential skill for employees to master, and 73% of enterprises have raised security training investment over the past year. The report also analyzed training delivery models, frequency, effectiveness evaluation methods, and major challenges.

Security
The channel’s real AI opportunity is turning infrastructure spend into business outcomes

The AI market is still dominated by infrastructure investment, but the real value for channel partners lies in helping enterprises convert computing power investments into measurable business outcomes. This article explores how channel partners can become key enablers of enterprise AI adoption through process insights, outcome-oriented services, and governance capabilities.

Opinion
ServiceNow and IBM Expand Partnership, Focusing on Legacy IT System Modernization

ServiceNow and IBM announced an expanded partnership on Thursday, combining IBM's AI, data, and automation capabilities with ServiceNow's AI platform to address challenges related to legacy systems and data readiness in enterprise-scale AI deployment. The collaboration focuses on application modernization, enterprise data governance, and autonomous infrastructure operations, with related joint capabilities expected to be available in the second half of 2026.

Security

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